An image depicting two contrasting approaches to IT change management, tailored to the themes of your blog post. On one side, it illustrates traditional IT change management with a formal, structured setting, and on the other, it shows a dynamic DevOps approach. This visual captures their shared goal of risk reduction.

Change Management in Development and Operations

While looking into IT Service Change Management, and primarily in accordance with ITIL, there was one thing that stood out. There seems to be a disconnect between the the development point of view and how change management is implemented by operations. With that I mean that the implementations I have seems to be more applicable for finished product than with software developed in house. The change management processes works when a change is either adding a new product or installing a new version....

May 11, 2024 · 2 min · Oskar Edbro